This article provides all the important details about the Optimum Mobile Internet Plan and the Affordable Connectivity Program (ACP) including the requirements to qualify, how to apply, and the available free or discounted plans.
Optimum is an American telecommunications brand owned and operated by Altice USA. It is the fourth largest cable provider in the United States and a Fortune 500 company.
Optimum offers Internet, television, mobile and home phone serving in Arizona, Arkansas, California, Connecticut, Idaho, Kentucky, Louisiana, Mississippi, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Texas, and West Virginia.
Tips: Don’t forget to properly configure your Optimum Mobile APN settings to ensure a seamless and uninterrupted mobile data connection.
Optimum Mobile Phone Plans : Data, Unlimited Talk & Text
Optimum mobile offers phone plans for their customers. With these plans, you’ll enjoy data for browsing and streaming, unlimited talk and text to stay in touch with your loved ones, and the added advantage of 5G access for faster and more reliable connections. Let’s explore the four options:
| Plan | Data | Features | No. of lines | Price |
|---|---|---|---|---|
| 1 GB Best for: Light user | 1 GB | Unlimited talk & text SD-quality video | Up to 5 | $15/per line |
| 3 GB Best for: Moderate user | 3 GB | Unlimited talk & text SD-quality video | Up to 5 | $25/per line |
| Unlimited Best for: Heavy user | 20 GB | Unlimited talk & text SD-quality video Multi-line discount | Up to 5 | $45/per line |
| Unlimited Max Best for: Always connected | 50 GB | Unlimited talk & text HD-quality video Multi-line discount | Up to 5 | $55/per line |
Optimum Mobile’s ACP: Everything You Need to Know
As a participant in the Affordable Connectivity Program, Optimum, a broadband service provider, gives eligible families the opportunity to access internet service at a reduced or no cost. Optimum provides both internet and mobile services.
Optimum ACP Internet Plans
Optimum provides families enrolled in the ACP program with free high-speed internet. You won’t have to worry about any contracts, and all the essential equipment for connectivity is included. Optimum takes pride in its 99.9% reliability rate, ensuring a dependable internet experience. Here are the three fiber Internet ACP plans available:
300Mbps
- Cost for ACP participants: Free
- Cost for non-ACP Participants: $40
500Mbps
- Cost for ACP participants: $30*
- Cost for non-ACP participants: $60
1Gb
- Cost for ACP participants: $40*
- Cost for non-ACP participants: $70
- Current Promotion: $100 Visa prepaid card
Optimum ACP Mobile Plans
The Affordable Connectivity Program offers eligible families a monthly credit of $30 that can be applied to any of Optimum’s mobile plans. However, if you reside on qualified Tribal lands, the credit amount increases to $75 per month. Optimum provides the following mobile plans for you to choose from:
Moderate User
- Data: 3Gb
- Unlimited talk and text
- 5G access
- Cost for ACP participants: Free
- Cost for non-ACP participants: $25 per month
Heavy User
- Data: Unlimited (20Gb at premium speeds)
- Unlimited talk and text
- 5Gb Hotspot
- 5G access
- Cost for ACP participants: $15 per month
- Cost for non-ACP participants: $45 per month
Always Connected
- Data: Unlimited (50Gb premium data)
- Unlimited talk and text
- 15GB hotspot
- 5G access
- Cost for ACP participants: $25 per month
- Cost for non-ACP participants: $55 per month
Where ACP is Available
While Optimum provides coverage throughout the country, their physical stores are currently available in the following states:
- Arizona
- Arkansas
- California
- Connecticut
- Kentucky
- Louisiana
- Mississippi
- Missouri
- New Jersey
- New York
- North Carolina
- Oklahoma
- Texas
- West Virginia
Eligibility for Optimum’s ACP
If you reside in one of the states mentioned above and want to benefit from Optimum’s free or low-cost Internet/mobile service, you can enroll in the Affordable Connectivity Program. To be eligible for enrollment, you must meet at least one of the following low-income criteria:
- You or someone in your household participates in one of the following government assistance programs:
- Medicaid
- Federal Housing Assistance (Section 8)
- Free and Reduced-Price School Lunch Program or School Breakfast Program
- SNAP
- Supplemental Security Income (SSI)
- WIC
- Veterans Pension or Survivor Benefits
- Lifeline
- If you live on qualified Tribal lands and participate in any of the following programs:
- Food Distribution Program on Indian Reservations
- Bureau of Indian Affairs General Assistance
- Tribal Head Start
- Tribal TANF
- Have a household income at or below 200% of the Federal Poverty Guidelines, or
- Be the recipient of a Pell Grant during the current year.
How to Apply for Optimum’s ACP
Once you meet the qualification criteria, you can take the following steps to apply for the Affordable Connectivity Program using familiar words:
- Visit the website getinternet.gov, which is the official platform for program applications.
- Ensure that you have the required documents to prove your eligibility. If you’re unsure about the specific documents needed, you can refer to the Acceptable Document Guide for the Affordable Connectivity Program, which provides a comprehensive list.
- If you prefer to apply by mail, you can download Form FCC 5645 from the website. Fill out the form completely and accurately.
- Gather the necessary documentation as indicated in the instructions, and mail the completed form along with the required documents to the address specified on the form.
- If you choose to apply online, the approval process typically takes around 30 minutes or longer, depending on the number of applicants and the accuracy of the documentation provided. Please note that in some cases, additional verification of the submitted documents may be required.
**Applying by mail generally takes a longer time compared to the online process, as there may be delays in processing the mailed applications**
back to menu ↑How to Sign up for Optimum Service
Once you have received approval for the Affordable Connectivity Program (ACP), follow the steps below to sign up:
- Visit the Optimum website, and fill out the application form.
- Ensure that you input the exact same information you provided during your ACP application process.
- Once you have submitted your application, Optimum typically takes around five business days to review and process it.
- After your application has been approved, it may take up to two billing cycles for the ACP credit to be applied to your account. You will see the credit reflected on your monthly bills, reducing the cost of your Optimum services in accordance with the ACP benefits.
Important things to know about Optimum ACP
It’s important to be aware of certain aspects related to the Affordable Connectivity Program (ACP) to ensure the continuity of your benefits. Here are some key things to know:
- You need to re-certify every year to confirm that you still meet the eligibility requirements for the ACP.
- Only one benefit is allowed per household.
- If you move to a new address, you must first update your address with getinternet.gov, the official platform for managing the program. After updating your address, you need to re-apply for ACP service using your new address.
Optimum Mobile Coverage Map
With the Optimum Mobile Coverage Map, you can easily explore the areas where you’ll experience reliable and uninterrupted mobile service.
I hope you found this article helpful. If you need further assistance, please ask in the comment section.
